Pageturner Frequently Asked Questions

How does the Kindle donation process work?

It's easy! When you want to donate a Kindle, all you need to do is fill out our donation form. You'll get an email back letting you know where to ship your Kindle. Once we receive and process your donation, we'll send you an email to thank you along with a receipt. Then your Kindle goes to a student!

When I donate my Kindle, who gets it?

The Kindle you donate will most likely go to a young person in the San Francisco Bay Area. Right now, most new students to the program are in fourth through eighth grade. But there's also a chance your Kindle will go to a high school student, too.

Where and how do I send my Kindle?

The first step to donate your Kindle is to fill out our donation form. Then you'll receive an email with instructions on where to ship your Kindle. Most donors send their Kindle via USPS ground. Please do not use USPS Priority Mail. It violates USPS rules for shipping devices with lithium batteries and creates a potential safety hazard for USPS employees.

Why don't you pay for shipping costs?

We believe that 100% of cash donations should go to buying books that students want to read. Asking donors to pay for shipping keeps Pageturner's total administrative costs under 2%.

How will I know that you received my Kindle?

After we receive and process your donation, we'll send you an email to thank you along with a donation receipt.

Will the books and data on my donated Kindle and in my Amazon account be safe?

Yes. When we receive your Kindle, we restore it to factory defaults, which deletes all data from the Kindle. But all of your books remain safe in your Amazon account.

Can I donate specific books to the Pageturner library?

Yes, that would be great! The best way to do that is to tell us which books you want to donate and send us an Amazon gift card that will cover the cost of the Kindle books. Our book buying team will buy the books and add them to Pageturner library, so all our students will have access to them.

Is my gift tax deductible?

Yes, Pageturner is a 501(c)(3) non-profit organization. We will send you a donation receipt when we receive and process your donation.

How is Pageturner different from other programs that give out Kindles to students?

The biggest difference is that students have unlimited access to the books they want to read. Other programs usually distribute Kindles along with a set of books already loaded on the device. At Pageturner, students can check out any book they choose. If it's not already in the extensive Pageturner Library, our volunteer book-buying team buys it, delivers it to the student, and adds it to the library for other students to discover.

Is Pageturner affiliated with Amazon?

No, we're independent. But Amazon has generously donated hundreds of Kindles over the years and offered invaluable tech support.

Can I make a recurring gift?

Sure, that would be great and generous. The easiest way is via PayPal.

I don't have a Kindle. Is there a way I can help out?

Absolutely. One promise we make at Pageturner is that students get unlimited access to the books they want to read. You can help by making a donation to honor student book requests..

Can I volunteer my time with Pageturner?

Yes, that would be very generous! Pageturner is growing and relies on its hardworking volunteers. Right now, we are looking for software engineers, accountants, and online book buyers. If you live in the San Francisco Bay Area, there are also tons of hands-on opportunities, too, like processing new Kindles, updating and registering Kindles, organizing cases, and more! Please contact us and we can talk about ways that you can contribute to the program. Thank you!

How can I stay informed about Pageturner?

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